FAQ

Orders are prepared and shipped within 2 to 5 business days. Delivery then takes between 2 and 4 business days in mainland France.

You will receive a link as soon as your package is shipped.

Yes, we deliver to several countries within the European Union. Shipping costs are automatically calculated at checkout based on the destination. These costs are the customer's responsibility.

You have 14 days after receipt to request a return. Only unused, unworn products in their original packaging will be accepted. Wigs worn or damaged by the customer, as well as used press-on nails, cannot be returned for hygiene reasons. Please refer to our return policy.

Yes, all our wigs are RAW HAIR, with glueless lace closure. No glue is needed if you don't want them glued! You can easily install them in just a few minutes.

Yes, our Vietnamese and Cambodian hair wigs (RAW HAIR) are heat resistant. Always use a heat protectant to extend their lifespan.

Yes, our wigs are comfortable for everyday wear. It is recommended to remove them at night to maintain quality longer and prevent smudging.

Each set includes capsules, an installation kit, and detailed instructions on the back of the packaging. Follow the step-by-step instructions. It's done in just a few minutes!

On average, between 5 and 10 days if glued to gel pads and between 2 and 3 weeks if glued to glue. They are reusable provided they are removed carefully.

No, as long as you remove them gently. Avoid dry-tearing the capsules.

Soak your nails in warm soapy water or oil for 10 to 15 minutes. Use the included boxwood stick to gently peel off the capsule.

Another alternative: Use our press-on nail remover sold on the site for hassle-free nail removal.